Implicit RMS

Database Support Services

RMS' Data Support Services consist of database services provided on a retained basis. These hours may be used for enterprise-wide support and are not limited to a single database. This gives a company the ability to minimize the ongoing costs of system maintenance while allowing a company to purchase support on an as needed basis.

DSS Level      Support Hours*
Gold 24
Silver 16
Bronze 10
Monitor 1

* Additional services and packages are available upon request.

IMPLEMENTATION SUPPORT SERVICES

Decades of experience has taught us the important practices and procedures to follow when installing an Oracle or Microsoft Database. By putting this experience into practice, the cost of implementing a database solution can be substantially reduced and increase integrity and availability of the database from the beginning.

RMS' Implementation Services are provided on a fixed fee basis. Please contact us for more information.

BACKUP & RECOVERY SERVICES

Database recovery can be nuanced and unforgiving. The cost of implementing a database backup and recovery solution can be substantially reduced if implemented correctly the first time. The majority of time required to implement a dependable backup and recovery solution is expended in the testing phase. Performing much of this testing remotely reduces hours typically necessary for a professional to spend with the database. These time savings translate to lower total costs of implementation with RMS.

EVENT-RESPONSE SERVICES

Event-response services are database consulting services provided solely at the request of the client. RMS will provide the resources and skills of the RMS team on an ad hoc basis as requested by clients. Please contact us for more information.

CUSTOM SOLUTIONS SERVICE

RMS also provides a full range of consulting services on an as needed basis. These services include database design, development and implementation, database administration, as well as systems integration. Work may be performed remotely or onsite if requested. Just some of our solutions are listed below.

Function Description Details
Maintenance & Support Our proactive maintenance approach effectively mitigates network problems, often leading to fewer and less severe incidences over time. We also offer access to technical experts across a range of platforms. Our staff is screened with our live testing environment. Includes remote access & routine maintenance.
Project Implementation Effective project management is essential to keep your business moving. Whether you need to upgrade your system or are moving the entire office across town, we have the knowledge and expertise to keep you running on schedule and on budget, every time. Service includes Relocation, Installations, and Upgrades.
Consulting Our consultants will perform an in-depth analysis of your existing IT infrastructure, identifying strengths and weaknesses. Working with the equipment you already own, and finding the best options for new equipment as necessary, we will optimize and maintain your network capabilities to ensure that technology is an invaluable asset rather than a nuisance to your business. We can assist with Project Management, Site design - wiring diagrams and matrixes, Hardware selection including architecture and specifications, Software selection including installation and operation, Security Management Services, & Data Recovery Contingency Plans.
Security Audits Routine security audits of your system and network keep you up-to-date on the latest threats and where security measures should be implemented. Includes solutions for remote access users. Includes Virus detection, removal, protection; Protection from hackers; Spyware and Adware detection and removal; and Firewalls & Proxy servers.
Network Design Whether it's a LAN, WAN, WLAN, VPN or any other configuration you may require, our expert staff can design, build, implement, and maintain it with the utmost focus on quality and service. Down the hall or across the world, we will make sure your data flow and storage is accurate and secure. Includes Routers, VPN, RAS, LAN, WAN, WLAN, SAN, & NAS.
Back-up Your business depends on accurate and reliable data recovery. We offer solutions for contingency planning and disaster recovery. Includes Off-site backup systems & Data recovery solutions.
Email Solutions Email is an integral part of business communications. Effective use is critical to productivity and requires reliable solutions to keep things running smoothly. Services include MS Exchange, e-mail archiving, Spam filters, and Anti-virus software.
Spam Control Spam is an inevitable part of utilizing email communication, posing a serious risk to the health of your network in addition to security concerns. Managing unwanted solicitations is vital to keeping your network running smoothly and securely. Services include Spam blockers and Anti-virus software.
Anti-Virus Solutions The threat of viruses, worms and unwelcome network traffic is very real and growing every day. There is no single one size fits all solution for keeping your data secure. Utilizing the industry's best practices in conjunction with the latest updates in software and patches, our team will customize the solutions best suited to your needs. Includes Firewalls, VPN's, Anti-virus software, Patches, Data back-up and recovery solutions.
SAN (storage area networks) The link between servers and storage devices is often the bottleneck slowing up the flow of critical data. Increase performance, reliability, and scalability by implementing a SAN. When data integrity and availability are absolute requirements, upgrading to a SAN is a cost effective measure to keep your data flowing. Service includes Fiber Channel switches, Servers, Storage devices, Bridges & Multiplexers.
NAS (network attached storage) An inexpensive means of expanding your network storage capabilities. Service includes RAID.
File Servers Increase control over who has access to your data. Service includes RAID solutions and databases.

PACKAGED SOLUTIONS

Implicit Solution Companies

Implicit Solutions Corporate
Implicit Monitoring
Implicit ITS
Implicit PPS
Adam Technologies

Links

Oracle 10g
Microsoft SQL Server